How to use Twitter in Sales
Posted in Social
by Raquel Richardson
We talk a lot about how your marketing and sales must mesh together well. In fact, this month on the 25th, we have a workshop to help you align marketing and sales. Likewise, we talk a lot about Twitter (you can follow me @silversquare if you’re not already). So, I thought it would only be appropriate to give you some tips on using Twitter for your sales effort. Here are some easy places to start thinking about how Twitter can help you sell.
- Research. Yep, I love using Twitter for research. I use it for sales, personal, marketing, business advice. I use Twitter more often for research than I do google. The minimal effort of deciding if I want to read more (ah, the true beauty of 140 characters or less!) before hitting a link is great. The fact that just about everything is recent and relevant to what’s happening in the world right now is even better.
- Industry news. I have admitted I am a news junkie, but Twitter makes it a lot easier to stay up on what trends are taking place in my industry, or a client’s industry I’m monitoring for them, or, an industry I’m trying to break in to. We all know knowledge is power. Take that power in small, relevant doses and who knows where you’ll go.
- Best time to call. Oh yes. Once you start following people, you’ll learn where they are traveling, what time of the day they are most often on Twitter, i.e. what time they may be at their office in front of their computer, and if they will attend or be somewhere you can connect with them or share in an experience. Learn about your prospect, professionally and personally.
- Job change. I recently learned of a friend’s super big job change from Twitter. It’s where they decided to put the news. I also see what other friends and clients are jumping around from place to place. I have worked with clients as they have moved from business to business, so keeping up on where they are and what new needs they may have is important.
I’m sure some of you can think of other ways you’re using Twitter in your sales process. Drop us a comment and let us learn from your greatness!





For those unfortunate souls who follow me on Twitter, it’s apparent that I’m a big fan of the site. And all of the points you raise are great strengths of Twitter and its user base.
For me, Twitter is a phenomenal educational tool. Either for me to learn about others’ expertise or for me to share what I’ve learned in my business.
The “price of entry” on Twitter is so low it provides some very safe and soft introductions.
[...] How can I use Twitter to increase sales? If you’re new to Twitter, this short post will help you wrap your brain around it. [...]